We take a full service, fully integrated approach to managing your benefit needs.
The C.A.R.E. Team
RBA has on-site customer service professionals fielding calls daily from employees inquiring about their benefits. We C.A.R.E. (Customer Assistance Relief Everyday)
Our professionals are familiar with the intricate details of our clients benefit plans and often resolve issues within the first call.
Unlike our competitors who either direct employees to an insurance carrier call center or outsource customer service to a third party or remote call center.